FAQ

Frequently Asked Questions (FAQ)

1. What makes Prakriti Soap different from regular soaps?

Prakriti Soap is made from 100% natural and herbal ingredients. Unlike chemical-based soaps, our products are free from parabens, sulfates, and harsh detergents. Each bar is gentle on the skin and enriched with oils and herbs that nourish and protect.

2. Are your soaps handmade?

Yes! Every bar of Prakriti Soap is handcrafted with care to maintain the purity of ingredients and ensure consistent quality.

3. Are your soaps suitable for all skin types?

Absolutely. Our soaps are made with gentle, natural ingredients and are suitable for most skin types, including sensitive skin. However, if you have a specific skin condition, we recommend doing a patch test before regular use.

4. Do your soaps contain any chemicals or artificial colors?

No. Prakriti Soaps are chemical-free, paraben-free, and sulfate-free. We do not use artificial colors or synthetic fragrances.

5. Are your soaps vegan and cruelty-free?

Yes! Our soaps are 100% vegan and never tested on animals. We only use plant-based ingredients and natural oils.

6. How long does one bar of soap last?

On average, a bar of Prakriti Soap lasts 2–3 weeks with daily use, depending on usage and storage conditions. To extend its life, keep the soap in a dry, well-drained soap dish.

7. Do your soaps help with skin problems like acne or dryness?

Yes. Since our soaps are made with natural herbs and oils, they can help in reducing acne, dryness, and skin irritation. Each variant is designed to target specific skin needs — for example, neem and tulsi for acne, or aloe vera for hydration.

8. Can children use Prakriti Soap?

Yes, our soaps are gentle and safe for children above five year old. However, we recommend choosing milder variants (like aloe vera or sandalwood) for kids.

9. Do you offer custom or bulk orders?

Yes, we accept bulk and wholesale orders. If you’d like to order for gifting, events, or reselling, please contact us directly.

10. How should I store the soap?

Keep your soap in a cool, dry place away from direct sunlight. Using a soap dish with drainage will help it last longer.

11. Do you deliver across India?

Yes, we provide pan-India delivery through trusted courier partners. Delivery times vary between 3–7 business days depending on your location.

12. What are your shipping charges?

Shipping charges are calculated at checkout. We also offer free shipping on orders above a certain amount (check our offers section for details).

13. What payment methods do you accept?

We accept all major debit/credit cards, UPI, net banking, and cash on delivery (COD) (if available in your area).

14. Can I return or exchange a product?

Due to hygiene reasons, we do not accept returns on soaps once opened. However, if your product arrives damaged, defective, or incorrect, we will replace it or issue a refund. Please contact us within 48 hours of delivery.

15. How do I track my order?

Once your order is shipped, you will receive a tracking ID via email/SMS that you can use to track your package online.

16. Do you ship internationally?

Currently, we only ship within India. But we are working towards international delivery soon.

17. Can I gift Prakriti Soap to someone?

Yes! We offer gift packs and hampers that make a perfect choice for birthdays, weddings, or festive gifting. You can also request custom packaging for bulk gifts.

18. Do you use eco-friendly packaging?

Yes, we care for nature as much as your skin. Our soaps come in eco-friendly, recyclable packaging to reduce environmental impact.

19. Are there any offers or discounts?

Yes, we run regular offers and bundle discounts. Check our website’s “Offers” section or subscribe to our newsletter for updates.

20. How can I contact customer support?

You can reach us through:

📧 Email: [info@prakritisoap.com]

📞 Phone: [8709655767]

Or fill out the Contact Us form on our website.